Assessment, Information and Referral

2 1-1 First Call for Help is dedicated to improving the quality of life for all residents of all people by providing access, through caring and professional guidance and advocacy, to essential community health and human services. Once a 2-1-1 Counselor assesses the needs of the caller, their goal is to provide them with the most accurate information, resources and referrals to the agency and program that can best meet their needs.