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  • DSHD-Community Services Offices-Island County
    275 SE Pioneer Way, Oak Harbor, WA 98277

Financial Assistance

Agency: DSHS - Community Services Offices - Island

275 SE Pioneer Way
Suite 201
Oak Harbor, WA, 98277 Map
Phone: (877) 501 - 2233
Hours: M-F, 8am-5pm. Hours for application/eligbility interviews are 8am-2pm.

Service Description

Temporary Assistance for Needy Families (TANF/WorkFirst)
Provides monthly cash grants and medical assistance to eligible low-income families with minor children in the home. Applicants attend a WorkFirst orientation and eligibility interview. Pregnant and parenting minors may be eligible for TANF benefits if they meet additional eligibility requirements, as determined by a DSHS social worker. Adults may also be eligible for WorkFirst support, which will pay for items clients must have in order to look for work, prepare for work or accept a better job. Assistance may include transportation, car repairs, interview and work clothes, licenses and tools and equipment. Assistance will be provided via vouchers or pre-paid merchant cards.

Aged Blind and Disabled
Provides financial assistance for people with a disability, who are blind, or who are age 65 or older and meet income and resource requirements.

Emergency Assistance
TANF/WorkFirst clients may apply for supplemental financial assistance when faced with an emergency caused by circumstances out of their control. Funding may be approved for eviction notices; electric, gas, heating fuel, water/sewer or telephone utility shut-off notices; or deposit move-in costs for homeless individuals and families. Includes Additional Requirements for Emergent Needs (AREN). AREN payments may be made up to a maximum of $750 per lifetime, and are retroactive to 2001.

Diversion Cash Assistance (DCA)
Provides a cash grant program designed to prevent households with children from having to enroll in public assistance, by assisting with living expenses for needs such as housing, transportation, child care, food and employment-related expenses. Clients may be referred to DSHS non-cash programs such as subsidized child care and food stamps. Staff may also refer to other social service programs including domestic violence services, clothing banks, food pantries, etc.

Provides housing and essential needs vouchers for adults with a shorter-term disability and meet income and resource requirements.

Pregnancy Care Services
Provides financial assistance for pregnant women who are at 185% of the Federal Poverty Level and who are not eligible for TANF but are not being sanctioned by DSHS. Women will be covered throughout the pregnancy and 60 days after the pregnancy.

Refugee Cash Assistance (RCA)
Cash assistance and medical assistance is available to refugees with no minor children for the first eight months after their arrival. Refugees with minor children are likely eligible for TANF.


Contact a local Community Service Office (CSO) for specific eligibility requirements.

Application Instructions

Call, visit website or walk in to any CSO to obtain an application. After online or paper application is received, a letter will be sent regarding interview requirements. DSHS clients who need emergency financial assistance should talk to their case manager.

- Phone line has a callback feature (virtual hold) where callers can enter their phone number and expect a return call when their turn comes up in the queue.
- It is possible that callers may speak with more than one person. The first will be a navigator who will triage the call to determine if the navigator would be the best person to assist the caller, or if there would be someone better qualified to meet the caller's need.



Business Hours

M-F, 8am-5pm; except holidays

Area Served

Island County


Telephones: types, numbers and hours
Client Services (877) 501 - 2233M-F, 8am-5pm; except holidays
EBT Quest Card Customer Service (888) 328 - 9271
FAX - Client Documents (888) 338 - 7410

Last Update